
What our customers say
FAQ
Can I change or cancel my order?
Can I change or cancel my order?
Yes. Orders can be changed or cancelled any time before they ship. Just contact us as soon as possible with your order number and we will take care of it.
How do I find the right size for my Pom?
How do I find the right size for my Pom?
Measure your Pomeranian's back length, chest and neck, then compare the numbers with the size chart on the product page. If your Pom is between two sizes, we recommend choosing the bigger one. Dog clothes can be exchanged for a different size.
How long does shipping take?
How long does shipping take?
Shipping is free worldwide. Orders are processed in 2-5 business days, then delivery takes about 3-10 business days to the USA, 5-15 business days to Canada, Europe, Australia and New Zealand, and 10-25 business days to Latin America. You will get a tracking number by email.
What is your return policy?
What is your return policy?
You can request a return within 15 days of placing your order. Items must be unused, in the condition you received them and in the original packaging. Contact us and we will guide you through the process.



